The standard Zeen costs $4390 and the one-handed version costs $4915. This webpage will showcase a few different methods to help afford your Zeen.
If you fill out the form below, we will send an official quote that you may use when pursuing alternative funding. This form will not change the price of the Zeen - only give official documentation.
Is the Zeen reimbursable by Medicare/Medicaid?
The Zeen is in a new class of mobility device with its SIT, STAND, WALK capability and currently does not have a specific code for Medicare or Medicaid at this time. However, we encourage you to work with your prescribing physician and healthcare institution to see if submitting a claim to Medicare or Medicaid for Zeen reimbursement is an option for you.
Can I use my insurance to pay for the Zeen?
Zeen may or may not be covered by your insurance plan as it depends on the specific DME benefits your plan offers. We encourage you to work with your prescribing physician and healthcare institution as to the best way to submit an insurance claim for Zeen reimbursement.
Where is the Zeen sold?
Currently, the Zeen is only for sale within the United States. We ship direct from our new factory in West Chester, PA, and from a growing list of dealers.
Is there a warranty for the Zeen?
There is a 2 year warranty on all structural metal components and a 6 month warranty guaranteeing no manufacturing defects of any non-structural component on the Zeen.
See our Warranty Policy for more information
How do I return my Zeen?
Within the 14 day trial, customers can contact Exokinetics to initiate the return process. The Zeen must be returned in its original packaging. There is a $250 fee to replace your box, so please keep your box until at least the conclusion of your trial. The box can be useful if ever shipping your Zeen. There is a $225 restocking fee in additional to a one-way shipping charge.
After the conclusion of the trial, we are not able to accept returns.
See our Return & Refund Policy for more information
How else can I pay for the Zeen?
We're working to amass resources for crowdfunding, government funding, and grants to help fund your Zeen! See below for more details:
Is the Zeen HSA or FSA elgible?
The Zeen is eligible to be paid for using HSA or FSA funds.
Many states offer local alternative financing programs for assistive technology. This will differ state by state. Below, there are two links. The first is a list offered by the National Disability Institute of AT programs in many states. The second is a list from the National Assistive Technology Act Technical Assistance and Training (AT3) Center. These state provided options may offer lower interest loans than other alternatives.
Help Hope Live is a site dedicated to medical fundraising. Operating as a nonprofit, all funding through the site operate as charitable donations for tax purposes.
PA ABLE is a Pennsylvania resident-specific example of a savings account that can be used to collect funds for a Zeen without losing SSI because of an asset limit. There may be a similar program in your state.
There are publically available grants to help people afford the resources they need. One example that Zeen customers have utilized is called Dayforce Cares, linked below. This is not guaranteed funding, and requires an application process. Please contact us to learn about other options or to share resources with us.
If you or a loved one have a specific diagnosis causing mobility challenges, there may be disease-specific organizations that can assist with funding and beyond. For instance, if you qualify, the MS Society may offer up to $2000 towards your needs - reach out a MS Navigator through the link below. Please contact us wtih information regarding available resources.
When checking out through our online store, there will be an option to split the cost of the Zeen across several payments. This is credit-based and not controlled by Zeen. If the lump sum cost of the Zeen is too much at once, this may be a good option.
* ShopPay requires the use of a debit card for monthly payments
* Interest rates and pre-payment requirements are credit based and not controlled by Zeen.